Careers

Relationship Officer (Mombasa)

Reporting to the Senior Relationship Officer, the overall purpose of this position is to grow the business by recruiting and retaining customers while maximizing returns through cross selling and high standards of customer service.

Key Responsibilities

  • Proactively market and generate business through client recruitment, training and development and disbursement.
  • Undertake regular calls and visits to customers to ensure effective relationship management.
  • Maintain up to date records of all customer visits for all customer segments.
  • Cross sell all Epitome Kenya products and services to both existing and potential clients.
  • Actively take part in business growth initiatives including marketing activities, new business sign ups, new partnerships etc.
  • Prepare credit appraisals and present to the Credit Committee meetings.
  • Address all customer queries within stipulated Service Level Agreements (SLAs).
  • Monitor the portfolio quality on daily basis and proactively institute remedial actions.
  • Maintain sound relationships with clients, partners, and institutions with MOUs including the general public.

Role requirements:

  • At least Business or Social sciences Related Diploma.
  • At least 1 years’ experience in Sales with exposure to micro lending (a must)
  • Experience in the Banking sector with a bias in microfinance highly desirable
  • Knowledge in marketing and credit management for both individual & group clients
  • Good communication and interpersonal Skills
  • Excellent problem solving and decision making skills.
  • Team player/thinker
  • Strong personal values, commitment and passion for the transformation of the low income population are key

 

If you meet the specified criteria, send your application letter and updated CV (including 3 referees) to careers@epitomekenya.co.ke . Only shortlisted candidates will be contacted.

Internship Programme in Finance, Credit and ICT

Reporting to the Senior Relationship, the overall purpose of this position is to create the necessary hands on job related skills and experience to the intern for the absorption into Epitome Kenya.

Role requirements:

  • At least Business or social science related Diploma.
  • For accounts and Finance internships should have completed CPA
  • Must be 25 years and below.

Duration One year.

If you meet the specified criteria, send your application letter and updated CV (including 3 referees) to careers@epitomekenya.co.ke . Only shortlisted candidates will be contacted.